It allows you to have a chat button on your website that helps you easily connect with prospects and customers on their favorite social platforms.
Chaty can support over 20 social platforms on a single live chat. It ensures that you are easily available to customers when needed on any social app.
The platform does not do the bare minimum in terms of service
Chaty has improved customer support that allows you to create direct channels like WhatsApp , Telegram, and Skype, among other social apps. You phone number lead will not only provide customer support, but you will also be able to build relationships with customers.
On top of that, Chaty has a customizable user interface which is a fan favorite among many customers.
On Chaty, you can change the color theme and button placement, customize icons and fonts, among other things. You can easily change a few things here and there to make your live chat match your branding.
This is an excellent WhatsApp plugin for a website as it has pre-built WhatsApp messages.
Chaty has definitely stood the test of time with Shopify and WordPress users, taking the messaging experience to the next level with customization and awesome features.
In addition to this, you will be able to use tags why is this important? and URLs to determine where your website visitors are located.
Characteristics
Multiple Agents: Chaty gives you the ability to add multiple agents to handle communications and interactions across the channels your customers reach you on. This means you can diversify your support to offer assistance in different languages or offer specialized support and direct customers to different departments such as sales, billing hindi directory or technical support.
Triggers and Targeting: It has a wide selection of targeting and triggering features that manipulate the desired behavior. Whether it is showing Chaty on specific days or triggering exit intent, this live chat will perform these functions perfectly.
Works out of the box: Chaty uses the best coding convention. Any website supports it; you only need to upload a single JavaScript file. Live chat is fast and accurate with premium responses.
Tracking Metrics with Google Analytics: You will be able to track traffic sources, open clicks and page clicks with the Google Analytics integration of live chat. There is also room for Google events. This makes your decision making, especially data-driven ones, extremely easy.
Custom Channels: If you want to add a social channel that Chaty doesn’t support, well, you can use the platform’s add-ons button to add your favorite social channel. This way, you can be easily reachable on any channel, ensuring that you grow your audience.