Sales volumes are increasing, and carriers are having to manage massive shipment volumes. This means you’re dealing with overloaded carrier networks, delivery delays, volume caps, surcharges, and an increase in lost and damaged packages. When you feel like you’ve lost control in the chaos, it’s time to take charge of your shipping process. Regain the upper hand even during the most hectic times with these three shipping phases to master during peak sales :
1. Own your shipping process and achieve excellence
During peak season, it’s essential to accurate cleaned numbers list from frist database optimize your shipping process to handle the increased order volume. But how do you maintain control over something that’s literally (partly) out of your control? Here are some essential practices to ensure your order shipment quality remains impeccable:
Connect with multiple carriers and relay points
Connecting with multiple carriers and collection points offers greater flexibility for you and your customers, from delivery to potential nodes are spread all over the world returns. For your business, this translates into higher conversion rates and customer loyalty. The ability to choose a different carrier also helps you solve the following challenges:
- A carrier with maximum capacity suddenly stops accepting new pickup requests.
- Closed during holidays or no collection on certain days, depending on the carrier.
- Peak Season shipping surcharges may vary by carrier.
It’s important to note that carriers may charge additional fees when the recipient isn’t present for home delivery. Opting for pick-up point delivery can offer a more cost-effective and reliable delivery solution , benefiting all parties involved. By integrating pick-up points into your online store’s checkout, your customers can conveniently choose the exact location and time of package delivery, ensuring timely arrival.
Using data from 700,000 deliveries with surcharges, Sendcloud found that these were the most common:
- Fuel surcharges
- Seasonal surcharges
- Surcharges for private deliveries
- Non-foldable packages
- Illegible addresses
- Incorrect weight classes
Fortunately, the shipping experts have resource data spoken—to avoid costly surcharges, it’s essential to understand your products, delivery routes, and specific carrier requirements. Is cost responsibility clearly established?